Personal data, GDPR, COOKIES

Your personal data in GO ELECTRIC

Information obligation under Article 13 of the GDPR:

Who is the administrator of your personal data?

The administrator, i.e. the entity deciding how your personal data will be used, is GO ELECTRIC ul. Tartaczna 5, 26-600 Radom, NIP-7961895421 (hereinafter "We", "GOELECTRIC.pl" or " GO ELECTRIC ") operator of the internet trading platform available at www.https://goelectric.pl/en/ (hereinafter " GO ELECTRIC ").

How to contact us for more information on the processing of your personal data?

Write to the personal data inspector appointed by us. Here are his contact details:

e-mail address: rodo@goelectric.pl ,

postal address: Data Protection Inspector GOELECTRIC.pl, ul. Władysława Beliny Prażmowskiego 2, UP1 P.O. 115, 26-600 Radom.

Where do we get your data from?

We received them from you when you created your account, and also later, in connection with the transactions you make on GO ELECTRIC .

What is the purpose and legal basis for the processing of your personal data by GOELECTRIC.pl?

We process your personal data because it is necessary to perform the contract concluded with you, including:

  • enabling the provision of the service by electronic means and full use of GO ELECTRIC , including transactions and payment of commission on sales or for goods sold in the GO ELECTRIC Official Store;
  • setting up and managing your account or accounts, and providing support for your account, transactions and solving technical problems;
  • implementation of contracts concluded under the sales contract with other customers on GO ELECTRIC or under the sales contract in the Official GO ELECTRIC Store;
  • performance of surety agreements under the Buyer Protection Program, if you participate in this program;
  • handling complaints on GO ELECTRIC or in the Official GO ELECTRIC Store in the event that you make such a complaint;
  • handling requests that you send to us (e.g. via the contact form);
  • contacting you, including for purposes related to the provision of services.

In addition, the law requires us to process your data for tax and accounting purposes.

We also process your personal data for the purposes indicated below, based on the legitimate interest of GOELECTRIC.pl, which is:

  • monitoring your activity and all other users, including, for example, searching for keywords, placing offers and managing your activity on GO ELECTRIC ;
  • matching advertisements in accordance with the content previously viewed by you, adjusting the category of offers or individual offers in the GO ELECTRIC settings or the settings of external entities' services based on your activity on GO ELECTRIC ;
  • conducting marketing activities towards you, including direct marketing of GO ELECTRIC own services, goods of the Official GO ELECTRIC Store or services or goods of third parties - Sellers on the GOELECTRIC.pl website;
  • contacting you, including for purposes related to permitted marketing activities, through available communication channels, in particular and with your consent - by e-mail and telephone;
  • support for credit services and insurance of purchased goods;
  • providing payment services;
  • ensuring the security of the services that we provide you electronically, including enforcement of the internal rules of GO ELECTRIC and counteracting fraud and abuse, and ensuring traffic safety;
  • conducting research and analyzes of GO ELECTRIC , including in terms of the functionality of this trading platform, improving the operation of services or estimating the main interests and needs of visitors;
  • handling your requests, in particular sent to the user service department and via the contact form, in a situation where they are not directly related to the performance of the contract;
  • organization of loyalty programs, competitions and promotional campaigns in which you can take part;
  • debt collection; conducting court, arbitration and mediation proceedings;
  • conducting statistical analyzes;
  • storing data for archiving purposes and ensuring accountability (showing compliance with our obligations under the law).

If you agree, we process your personal data for the purpose of:

  • saving data in cookies, collecting data from websites and mobile applications;
  • organization of competitions and promotional campaigns in which you can take part;
  • customizing offers and services in line with your previous activity.

You can withdraw your consent to the processing of personal data at any time in the same way as you expressed it. We will process your personal data until you withdraw your consent.

Do you need to provide us with your personal data?

We require you to provide the following personal data in order to be able to conclude and perform the contract concluded with you, and thus provide you with the service:

  • e-mail address, password and date of birth (in the case of a regular account) or
  • e-mail address, login, password, telephone number and information about the company and its address (in the case of a company account).

If for some reason you do not provide this personal data, unfortunately we will not be able to conclude a contract with you, and consequently you will not be able to use GO ELECTRIC .

If required by law, we may require you to provide other data necessary, e.g. for accounting or tax reasons. Apart from these cases, providing your data is voluntary.

What are your rights to GO ELECTRIC regarding the processed data?

We guarantee the fulfillment of all your rights under the general data protection regulation, i.e. the right to access, rectify and delete your data, limit their processing, the right to transfer them, and the right to object to the processing of your personal data.

You can exercise these rights when:

  • regarding the request for data rectification: you will notice that your data is incorrect or incomplete;
  • in relation to the request to delete data: your data will no longer be necessary for the purposes for which it was collected by GO ELECTRIC ; you will withdraw your consent to data processing; you object to the processing of your data; Your data will be processed unlawfully; the data should be deleted in order to fulfill the obligation resulting from the law or the data has been collected in connection with the provision of electronic services offered to the child;
  • in relation to the request to limit the processing of data: you will notice that your data is incorrect - you can request the restriction of the processing of your data for a period that allows us to check the correctness of this data; Your data will be unlawfully processed, but you will not want it to be deleted; Your data will no longer be needed by us, but you may need it to defend or pursue claims; or you object to the processing of data - until it is determined whether the legitimate grounds on our side override the grounds of objection;
  • in relation to a request for data transfer: the processing of your data takes place on the basis of your consent or a contract concluded with you and when this processing is carried out automatically.

You have the right to lodge a complaint in relation to the processing of your personal data by us to the supervisory body, which is the President of the Office for Personal Data Protection (address: President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw).

In what situations can you object to the processing of your data?

You have the right to object to the processing of your personal data when they are processed for direct marketing purposes, including profiling for this purpose.

Who do we share your personal data with?

We provide your personal data to the parties to the transactions that you conclude on GO ELECTRIC and to entities supporting us in the provision of electronic services, i.e. those that provide payment, credit, insurance services, provide consulting or auditing services, support GO ELECTRIC users, support the promotion of offers, cooperate in marketing campaigns. We can transfer your personal data to public authorities fighting against fraud and abuse.

If you give your consent, we may disclose your data to a public benefit organization for which you make a donation or win an GO ELECTRIC in order to thank you for such an organization.

Due to the need to prevent the performance of certain functions on GO ELECTRIC internet robots, we use the Google reCAPTCHA mechanism to sporadically test whether the behavior of users of our trading platform bears the characteristics of robots. In this case, we may disclose your IP address to Google LLC.

How long do we keep your personal data?

We store your personal data for the duration of the contract concluded with you, as well as after its termination, for the purposes of:

  • pursuing claims in connection with the performance of the contract,
  • performance of obligations under the law, including in particular tax and accounting,
  • preventing abuse and fraud,
  • statistical and archiving,

for a maximum of 6 years from the date of termination of the contract.

We store your personal data for marketing purposes for the duration of the contract or until you object to such processing, whichever occurs first.

In the case of organizing loyalty programs, competitions and promotional campaigns in which you can participate - we will process your data for the duration and the period of settlement of the awards. In order to be accountable, i.e. to prove compliance with the provisions on the processing of personal data, we will store data for the period in which GOELECTRIC.pl is obliged to keep data or documents containing them to document the fulfillment of legal requirements and enable control of their fulfillment by public authorities.

If we support you in obtaining a loan, the period of storing your data for this purpose will be equal to the period of applying for this loan.

Do we transfer your data to countries outside the European Economic Area?

Your personal data will be transferred outside the European Economic Area to Google LLC based on appropriate legal safeguards, which are standard contractual clauses for the protection of personal data, approved by the European Commission. Copies of such clauses can be obtained from GO ELECTRIC contacting the following address: rodo@goelectric.pl .

Do we process your personal data automatically (including through profiling) in a way that affects your rights?

will not make decisions for you that are based solely on automated processing, including profiling, and have legal effects on you or have a similar significant effect on you.


GDPR - basic information

GDPR - basic information

1. What is the GDPR?

GDPR (General Data Protection Regulation) is a legal act adopted by the European Union that regulates the principles of personal data protection. You can find the text of the regulationhere .

2. From when will the GDPR come into force?

From May 25, 2018, the GDPR regulation applies in every member state of the European Union.

3. How does the GDPR relate to the Polish provisions on the protection of personal data?

The provisions of the GDPR replaced the Act of August 29, 1997 on the protection of personal data. From May 25, 2018, they are directly applicable in every country of the European Union.

4. Who is subject to and who is not subject to the GDPR?

Every company that provides services to natural persons in the European Union is subject to GDPR. The GDPR also applies to companies that are not based in any EU country, but offer their services to people living there. This means that the regulations must be implemented by both GO ELECTRIC and every entrepreneur selling on the site.

The GDPR does not apply to personal or domestic activities. This means that a natural person running a business must apply the GDPR to the personal data of his clients or employees, but does not apply the GDPR to data processed for purely private purposes, e.g. to the data of addressees sent annually with Christmas cards.

5. What is personal data?

This is information relating to a specific natural person and can help directly or indirectly identify that person. For example: name and surname, telephone number, home address, e-mail address. Personal data also includes, for example: data about a person's purchases or sales, about his or her racial origin, health or sexual orientation.

6. What are the conditions for the processing of personal data?

The condition for the processing of personal data is the legal basis. The most common legal bases:

  • consent of the data subject
  • data processing is necessary to perform the contract with the data subject
  • processing is necessary to fulfill the legal obligation incumbent on the controller
  • processing is necessary for purposes resulting from legitimate interests pursued by the administrator or by a third party, for example, a payment operator, Polish Post, etc.

7. What is the principle of personal data minimization?

According to it, only personal data that is necessary to achieve the purpose of data processing may be processed. For example: if the goal is to fulfill a customer's order, the seller should not collect data about, for example, his family situation.

8. What is profiling?

Profiling is the automatic processing of data aimed at evaluating a given person and predicting their behavior. We distinguish 2 types of profiling:

  • "Normal" profiling, for example for direct marketing purposes, that is, the selection of advertising on the website based on previous activity. In this case, each person will have the right to object not to profiling.
  • Profiling "for the needs of automatically made decisions". An example is the automatic calculation of the insurance premium, the loan value based on the data provided on the website. In this case, the IT system processes data by making a complex assessment of various factors, also with the use of data not directly related to a given person (statistical data).

9. What is the right to be forgotten?

It is the common name of the currently applicable right to erasure in the event of the expiry of the purpose and legal basis for data processing.

10. What is the right to transfer personal data?

Each person registered in GOELECTRIC.pl will have the right to receive data processed about himself in a structured, commonly used format. We will ensure that the system allows you to safely download or send data to another administrator.

11. Where can I learn more about the GDPR?

Check out the pages below:

12. Is there a GIODO equivalent in the new regulations?

Yes, it is PUODO (President of the Personal Data Protection Office), which took over the competences of GIODO and performs new obligations - resulting from the GDPR.


How can I delete my personal data

When and how can I delete my personal data from GO ELECTRIC ?

To delete your personal data from GO ELECTRIC , first terminate the contract with the service . We will delete them, if there is no other legal basis resulting from the provisions of law, which will impose an obligation on us to further process your data.

If you made purchases on GO ELECTRIC , we are obliged to process your data for 3 years from the date of termination of the contract. The legal basis for processing your data during this period is Article 118 of the Civil Code.

If you have sold or used a coupon, this period is extended to 6 years counted from the beginning of the calendar year following the year in which you terminated the contract. Also in this case, the legal basis is article 118 of the Civil Code - according to which, as a Seller, you can pursue claims against GO ELECTRIC for 6 years.

After termination of the contract, we will process your data only for the purposes indicated below, based on the legitimate interest of GO ELECTRIC .pl, which is:

  • debt collection
  • conducting court, arbitration and mediation proceedings
  • conducting statistical analyzes
  • storing data for archiving purposes and ensuring accountability (showing compliance with our obligations under the law)

After the expiry of these data processing purposes, they will be automatically deleted from GO ELECTRIC .


Termination of the contract with GO ELECTRIC

Termination of the contract with GO ELECTRIC on the Buyer's or Seller's account

We're sorry to see you leave us. If we can do anything to change your decision, please write to us: pomoc@goelectric.pl .

However, if you decide to end your adventure with GO ELECTRIC , your contract will be terminated after 3 days from your notice of termination.

What happens when you terminate the contract?

Deleting the Buyer's account will affect your purchases and sales, as it will also delete the Seller's account, and Deleting the Seller's account will only affect your sales on GO ELECTRIC , as it will only delete the Seller's account:

Your shopping

  • you will not be able to buy and submit bids in auctions,
  • you will be able to complete started purchases at auctions,
  • Your bids in auctions will still be valid, but you will not be able to change the amount offered
  • you will still be able to buy products anonymously on regular offers

Your sale

  • we will delete your posted offers
  • you will not be able to display items,
  • you will be able to handle commenced transactions, withdraw funds and settle receivables to GO ELECTRIC

Your account


Cookies policy

Cookies policy

This Policy applies to "cookies" and applies to websites operated by GO ELECTRIC based in Radom, ul. Tartaczna 5, (hereinafter referred to as: "the websites").

What are cookies?

Cookies are understood as IT data, in particular text files, stored in users' end devices (such as a computer, telephone or tablet), sent via websites. These files allow to recognize the user's device and properly display the website tailored to his individual preferences, they enable displaying the website in the user's language "remembered" by these files, as well as using other website settings selected by the user. Cookies usually contain the name of the website they come from, the storage time on the end device and a unique number.

What do we use cookies for"?

Cookies are used to adapt the content of websites to the preferences and device of the user and to optimize the use of websites. These files make it possible to save the user's choices regarding the language, browser, settings of selected elements of the website or resignation from profiled ads, as well as saving information about the user's location.

Cookies are also used to facilitate logging in to the user's account, including via social media, and to enable switching between subpages on websites without having to log in again on each subpage. At the same time, "cookies" are used to secure websites, eg to prevent access by unauthorized persons.

They are also used to create anonymous, aggregated statistics that help to understand how the user uses websites, which allows improving their structure and content, excluding personal identification of the user. Cookies also help to ensure the polishing and smooth operation of websites, including website performance testing.

Cookies are also used to identify which advertisements the user has displayed, and to display advertisements most relevant to the user's activity on websites.

What cookies do we use?

There are, as a rule, two types of "cookies" - "session" and "permanent". The first of them are temporary files that remain on the user's device until logging out of the website or turning off the software (web browser). "Permanent" files remain on the user's device for the time specified in the parameters of "cookies" or until they are manually deleted by the user. Cookies used by the website operator's partners, including in particular website users, are subject to their own privacy policy.

Cookies can be distinguished in detail due to:

A. Due to the necessity to perform the service

Necessary - they are absolutely necessary for the proper functioning of the website or the functionalities that the user wants to use.

Functional - they are important for the operation of the website:

  • they are used to enhance the functionality of websites; without them, the website will work properly, but it will not be adapted to the user's preferences,
  • they are used to ensure a high level of website functionality; without them, the level of website functionality may decrease, but their absence should not prevent the full use of the website,
  • they serve most of the website functionalities; blocking them will result in the selected functions not working properly.

Business - enable the implementation of the business model based on which the website is made available; blocking them will not make all functionalities unavailable, but may reduce the level of service provision. This category includes, for example, advertising cookies.

B. Due to the time during which the "cookies" will be placed on the user's end device

Session cookies - "cookies" placed for the duration of the browser (session) use, and are deleted after closing it or logging out of the website.

Persistent cookies - they are not deleted after closing the browser and remain in the user's device for a specified period of time or without a validity period, depending on the settings of the website owner.

C. Due to the origin - the website administrator who manages "cookies"

Own cookies (first party cookies) - cookies ”placed on websites directly by GOELECTRIC.pl

Third-party cookies - cookies "placed on websites by entities other than GOELECTRIC.pl

Note: "cookies" may be triggered by GOELECTRIC.pl using scripts, components that are located on the servers of the GOELECTRIC.pl partner, located in a different location - a different country, including a completely different legal system. If GOELECTRIC.pl calls up website components from outside the GOELECTRIC.pl system, standard rules of the "cookies" policy may apply than the privacy policy / "cookies" of GOELECTRIC.pl. An example are operators of various forms of payment on GO ELECTRIC .

D. Due to the purpose they serve

Website configuration - they allow you to set functions and services on websites.

Security and reliability of websites - they enable verification of authenticity and optimization of website performance.

Authentication - they enable information when the user is logged in, so that the website can show relevant information and functions.

Session status - they allow you to save information about how users use the website. They may relate to the most frequently visited pages or possible error messages displayed on some pages. Cookies used to save the so-called "Session state" help to improve services and enhance the browsing experience.

Processes - enable the smooth operation of the website and the functions available on it.

Ads - allow you to display ads that are more interesting to users; Cookies can also be used to personalize advertisements, as well as to display advertisements outside of websites.

Location - they allow to adjust the displayed information to the user's location.

Analyzes and research, audience audit - they enable the owner of websites to better understand the preferences of their users and, through analysis, to improve and develop products and services. Typically, the website owner or research firm collects information anonymously and processes trend data without identifying the personal data of individual users.

E. Due to the interference with the user's privacy

Harmless - Includes cookies:

  • necessary for the proper functioning of the website,
  • needed to enable the functionality of the website, but their operation has nothing to do with user tracking

Research - used to track users, but not including information that allows (without other data) to identify a specific user.

Do cookies contain personal data?

As a rule, cookies do not constitute personal data. However, certain information stored in "cookies" (eg regarding preferences), especially when combined with other information about the website user, may be considered personal data. Personal data collected using "cookies" may be processed only to perform specific functions for the user, described above. Such data is encrypted in a way that prevents access by unauthorized persons.

Deleting "cookies"

The right of GOELECTRIC.pl to store and access "cookies" results from the consent expressed by the website user. This consent is expressed by the user when configuring the web browser or the selected website or service. The user has the option to return to these settings at any time and define the conditions for storing or accessing this information by GOELECTRIC.pl

By default, the web browsing software allows cookies to be placed on the end device by default. These settings can be changed in such a way as to block the automatic handling of "cookies" in the web browser settings or inform about their every transfer to the user's device. Below are links to pages of various browsers with instructions on cookies, including how to remove them:

Chrome

Firefox

Safari

Edge

Internet Explorer

Opera

To exercise the right to object, granted by the General Data Protection Regulation, it is necessary to log out of all devices and delete cookies from them.

The update process may take up to 48 hours.

Limiting the use of "cookies" may affect some of the functionalities available on the website.