First of all, Seller can not forget about p selling goods on the introduction of information about the shipment and the respective status of the order on the tab order in your shop / orders. Thanks to this information, GO ELECTRIC will know when to return the money for the Sale - i.e. after 14 days from the receipt of the order by the Buyer, if the Buyer does not report the return or other problems during this time due to the GO ELECTRIC Buyer Protection Program and GO ELECTRIC ESCROW payments. (more about it: here ). The Seller is obliged to update and then send the shipping confirmation to the Buyer on the order page after entering and saving the shipping number and URL. If the courier company does not provide such information, then the Seller does not enter anything, only changes the status to "Shipped" to inform the Buyer and GO ELECTRIC about the shipment, which in such a situation will contact the Buyer for confirmation in due time, and the process of transferring funds for the sale may take longer.