Appendix No. 5. Privacy Policy


Appendix No. 5. Privacy Policy

Part I. Scope of Application

  1. GOELECTRIC.pl or GO ELECTRIC , NIP: 7961895421, ADDRESS: ul. Tartaczna 5, 26-600 Radom (for convenience, hereinafter referred to as: " GOELECTRIC.pl " or " GO ELECTRIC "), being the operator of the trading platform available at www.https://goelectric.pl/en/ (hereinafter referred to as: " GO ELECTRIC " for ease of use) is the administrator within the meaning of the Regulation of the European Parliament and of the Council (EU) of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (for convenience, we will continue to use abbreviation " GDPR "), in relation to personal data of Users who are natural persons. This means that GOELECTRIC.pl determines the purposes and methods of processing Users' personal data on its own and on its own responsibility. In case of questions or doubts as to how your personal data is protected by GOELECTRIC.pl, contact GOELECTRIC.pl (the e-mail address is in part IX of this document). Personal data is any information that can identify you, for example your name and surname, telephone number, e-mail address and the address for delivering purchases made on the GO ELECTRIC platform to you. When we refer to the term "process" or "processing" in the following document, we mean all activities and operations performed on your personal data (eg storing or analyzing it for the purpose of providing you with a service).
  2. The purpose of this Privacy Policy is to define the activities undertaken by GOELECTRIC.pl in the field of the protection of personal data processed, including those collected via the GO ELECTRIC trading platform and the mobile application as well as related services and tools used by Users to perform activities such as Registration, posting or viewing Offers and performing a number of other activities related to the above in connection with the Users' use of GOELECTRIC.pl services. All our activities are subject to legal provisions in the field of data protection, for example GDPR. Our Privacy Policy is governed by Polish law and complies with the GDPR.
  3. Your use of GO ELECTRIC , including the download of a mobile application or the use of related services and tools, is possible only after reading the provisions of this Privacy Policy and the GO ELECTRIC Regulations.
  4. By clicking on the links posted on the GO ELECTRIC platform or the mobile application, you may be redirected to websites or services that constitute a service provided by entities other than GOELECTRIC.pl and thus beyond our direct or indirect control, in which the processing , including the collection of personal data, takes place in accordance with the principles set out by these entities, e.g. in the privacy policy applicable to these services or applications, in particular in the cases specified below.

Part II. Processing of personal data by GOELECTRIC.pl, including their collection and storage

Below, we have described the most common activities on Users' personal data, i.e. also on your personal data in connection with the use of GOELECTRIC.pl services.

  1. Account data and profile data : creating an Account by the User may require providing information identifying the User, including his contact details. Such data may include, for example, the User's first and last name, his e-mail address and correspondence address. According to their choice, Users have the option of creating a profile under the Account, which may also contain other data, for example the User's location, first and last name, telephone number and photos posted by the User on the GO ELECTRIC platform. The profiles created as part of the Account may be used by Users for mutual contacts, for example if they are interested in an offer made available on the GO ELECTRIC platform, including epojazd.pl. Users can share their personal data and other information on their public profiles (i.e. profiles that can be accessed by anyone who uses the Internet), based on their own, deliberate and informed decision. The user should carefully consider the risks that may be associated with such disclosure of personal data, in particular the address or exact location. Such a risk may be, for example, the possibility of identification of the User by other persons, loss of some privacy, and in extreme cases even identity theft. When logging in to GOELECTRIC.pl via an external authentication service offered by entities on which GOELECTRIC.pl has no control, e.g. Facebook Connect, GOELECTRIC.pl as part of the GO ELECTRIC platform obtains data only in the form of the User's e-mail address and only for such logging.
  2. Transactions : GOELECTRIC.pl as part of the GO ELECTRIC platform may process (for example, store or analyze) information constituting the User's personal data, enabling the Buyer and Seller to conclude a contract, send messages, communicate with other Users and make payments for services provided by GOELECTRIC. pl as part of the GO ELECTRIC platform, including at epojazd.pl. Some of the data necessary to issue an Offer will also be required to create an Account. The information posted by the User in Offers and "Messages to the Buyer" does not come from GOELECTRIC.pl and is not initiated by GOELECTRIC.pl. For this reason, to the fullest extent possible under the applicable law, GOELECTRIC.pl is not responsible for the information provided as part of the Offers and "Messages to the Buyer".
  3. User service : GOELECTRIC.pl as part of the GO ELECTRIC platform, including at epojazd.pl, may collect and otherwise process (e.g. store or analyze) personal data of Users contacting the User's service department. These data may be necessary to communicate with the User (e.g. to answer the questions asked by him), but also to fulfill his request. Contact will also be possible through the use of data stored for this purpose on the User's Account. If it is allowed under applicable law, GOELECTRIC.pl will also be entitled to obtain (and otherwise process, for example, storage) other personal data regarding communication with Users, e.g. information about requests for support or feedback from Users. .
  4. Contact form : GOELECTRIC.pl as part of the GO ELECTRIC platform may collect personal data of Users contacting GOELECTRIC.pl and the Sellers via the available tools, including the contact form available on the GO ELECTRIC platform. These data are necessary to enable GOELECTRIC.pl to contact Users, but also to enable Users to contact other Users for purposes related directly to the functioning of the GO ELECTRIC platform, for example in connection with the conclusion of a sales contract as part of transactions made on the GO ELECTRIC platform, in including epojazd.pl. The contact form provided by GOELECTRIC.pl is not used for private correspondence not related to the implementation of the Transaction and using it for such purposes may constitute a violation of the GO ELECTRIC Regulations. In order to counteract violations of the law, including unfair practices, GOELECTRIC.pl collects data on communication made via the above-mentioned form, GOELECTRIC.pl may also analyze and block, using special software, the content of messages sent between Users, via the above-mentioned contact form, in particular if are spam (unsolicited advertising information), contain prohibited content (e.g. encouragement to commit crimes) or otherwise threaten Users' security (e.g. they are intended to obtain an Account password unlawfully).
  5. Data collected by the website and mobile devices : When it is necessary to provide the service to Users or is a legitimate interest of GOELECTRIC.pl or third parties (which is, for example, ensuring the security of IT resources or the security of other Users), GOELECTRIC.pl is entitled to automatically obtaining and recording data transferred to the server by web browsers or Users' devices. Such data may include, for example, the IP address (i.e. the address used by the User's device used to access the GO ELECTRIC platform), parameters of the software and hardware used by the User (thanks to which we can improve e.g. the quality of our services), pages, identification number of the mobile device, information about the use of the application and other data regarding devices and system use. The collection of the above information will take place when using the GO ELECTRIC website or mobile application.
  6. Surveys : Additionally, and only with the consent of the User, occasionally, by way of surveys sent to Users via e-mail or made available directly at GO ELECTRIC , GOELECTRIC.pl collects personal data from Users, which may, for example, include age. These data are used to test Users' preferences and adjust the GOELECTRIC.pl offer to their expectations, as well as for statistical analyzes. Granting consent to receive the questionnaire, as well as its completion and return to GOELECTRIC.pl is always voluntary, and the User may at any time opt out of receiving the questionnaires in the same way as he agreed to receive them.
  7. Contests : Contests are organized GO ELECTRIC from time to time. Users' personal data (e.g. contact details) who will take part in the competition may be used by GOELECTRIC.pl to conduct it efficiently, e.g. to notify about the victory.
  8. Promotional campaigns : Occasionally, GO ELECTRIC organizes promotional campaigns. Contact details of Users who voluntarily take part in promotional campaigns are processed by GOELECTRIC.pl in accordance with the law and for purposes related to the promotion. The user may at any time opt out of receiving information about promotions in the same way as he entered the competition or promotion.

Part III. IP address, cookies and identification numbers of mobile devices

  1. Like many other websites offering very different services provided electronically, GOELECTRIC.pl may collect data as part of the GO ELECTRIC platform services through such technologies as cookies, tracking pixels and objects made available locally (e.g. in a browser or on a device). We write in detail about how GOELECTRIC.pl uses this type of technologies here: https://goelectric.pl/en/faqs/personal-data-gdpr-cookies/cookies-policy.html .
  2. GO ELECTRIC mobile application uses the Google Account service to authenticate the User's device and confirm his identity. During the authentication and verification process, no User's data is transferred to the operator of this service.

Part IV. Use of collected data

  1. GOELECTRIC.pl processes (e.g. collects, stores, analyzes, etc.) personal data of Users in GO ELECTRIC for the following purposes:
    1) enabling full use of the GO ELECTRIC platform,
    2) providing support for the User's Account and Transactions on the GO ELECTRI platform, including solving technical problems;
    3) setting up and managing an Account or User Accounts;
    4) adjusting the content of the displayed offers by the GO ELECTRIC platform or services of external entities based on the User's activity on the GO ELECTRIC platform;
    5) monitoring of Users' activity, including, inter alia, searched keywords, placed Offers and traffic management on the GO ELECTRIC platform;
    6) contacting Users, including for purposes related to the provision of services, User service, permitted marketing activities, through available communication channels, in particular e-mail and telephone;
    7) conducting research and analyzes of the GO ELECTRIC platform, inter alia, in terms of the functioning of the platform, improving the operation of available services or estimating the main interests and needs of visitors;
    8) ensuring the security of electronic services, including enforcement of the GO ELECTRIC Regulations and counteracting fraud and abuse;
    9) performance of contracts concluded under the sales contract with other Users on the GO ELECTRIC platform, as part of own sales conducted by GOELECTRIC.pl only in the scope of data obtained in connection with the conclusion of the contracts in question;
    10) performance of surety agreements under the Buyer Protection Program;
    11) handling complaints on the GO ELECTRIC platform and in the Official GO ELECTRIC Store;
    12) matching advertisements in accordance with previously viewed content;
    13) conducting direct marketing of own GOELECTRIC.pl services, goods of the Official GO ELECTRIC Store or services or goods of third parties;
    14) handling Users' requests, in particular, to the user service department and via the contact form;
    15) organization of loyalty programs, competitions and promotional campaigns in which Users may participate;
    16) performance of obligations resulting from legal regulations, including tax or accounting regulations;
    17) providing payment services, commission payments for transactions on the GO ELECTRIC platform or for goods sold in the GO ELECTRIC Official Store, debt collection;
    18) support for credit services;
    19) support for insurance of the purchased goods;
    20) conducting court, arbitration and mediation proceedings;
    21) statistical;
    22) archiving;
    23) ensuring accountability, i.e. the ability to demonstrate that:
    a) personal data are processed in accordance with the law, fairly and transparently for the data subject,
    b) the purpose of data processing is clearly specified,
    c) the processed data are adequate, relevant and limited only as to the purposes of their processing,
    d) personal data is correct and, if necessary, updated,
    e) personal data is processed in a manner ensuring adequate security,
    f) and that the storage of the data is limited to the strict minimum necessary to achieve the purposes for which they are processed.
  2. GOELECTRIC.pl is entitled to store the data collected and tracked on the GO ELECTRIC platform only in the scope of the above-mentioned business purposes.

Part V. Data sharing

  1. GOELECTRIC.pl does not transfer Users' personal data to third parties without the consent of the Users concerned. If it is in accordance with the consent of the User or the legitimate interest of GOELECTRIC.pl, GOELECTRIC.pl may provide Users' personal data to other websites operated by GOELECTRIC.pl. In this case, each of the Users whose personal data has been shared will be informed in detail.
  2. GOELECTRIC.pl may cooperate with third parties (e.g. specialized providers of data storage services or analytical services) in order to provide us with services by these entities. In this case, these entities are not authorized to use Users' personal data for their own purposes (the data will always be processed on behalf of and for the purposes of GOELECTRIC.pl), and their activities are subject to the provisions of applicable law and this Privacy Policy;
  3. GOELECTRIC.pl may share Users' personal data with public authorities supporting GO ELECTRIC in the fight against fraud and abuse at GO ELECTRIC , including in connection with ongoing proceedings regarding possible violations of the law or combating other possible violations of the GO ELECTRIC Regulations.
  4. As part of the adopted Privacy Policy, GOELECTRIC.pl undertakes not to sell Users' personal data. In the event of restructuring or sale of the business or its part, and the transfer of all assets or a significant part thereof to a new owner, the Users' personal data may be transferred to the Buyer in order to ensure the continuation of the service under GO ELECTRIC .
  5. With the consent of the User, GOELECTRIC.pl may share Users' personal data with public benefit organizations in order to enable them to thank the User for the payment made.
  6. Due to the need to prevent the performance of certain functions on the GOELECTRIC.pl platform by internet robots, we use the Google reCAPTCHA mechanism to sporadically test whether the behavior of the platform users does not bear the characteristics of robots. For this reason, GO ELECTRIC may disclose Google Inc. Your IP address.
  7. GOELECTRIC.pl may share anonymised data (i.e. those that do not identify specific Users) to external service providers, trusted partners or research agencies in order to better recognize the attractiveness of advertisements and services for Users, improve the overall quality and effectiveness of services provided by GO ELECTRIC or the entities mentioned. or participation in scientific research that brings broadly understood social benefit.
  8. Sellers to whom the GDPR applies, after obtaining the Buyers' personal data from GOELECTRIC.pl, are obliged to fulfill all obligations to Buyers under the GDPR and other legal provisions, including ensuring that they exercise their GDPR rights.

Part VI. Implementation by the User of the rights under the GDPR

  1. We have prepared a special instruction of conduct for Users who would like to exercise their rights granted to them by the GDPR. This document describes in detail how Users can exercise their rights against GOELECTRIC.pl. and it is available at this link .
  2. Moreover, a User who exercises the right to object to him / her by the GDPR should log out of all devices and delete cookies (in some cases, the process may take up to 48 hours). Instructions for deleting cookies are available in the Cookie Policy at this link .

Part VII. Security

All data collected by GOELECTRIC.pl is protected using rational technical and organizational measures and security procedures in order to protect them against unauthorized access or their unauthorized use. Entities related to GOELECTRIC.pl, trusted partners and external service providers manage data in accordance with security and privacy protection requirements.

Part VIII. Change of provisions

If necessary, GOELECTRIC.pl may change the provisions of this Privacy Policy. In this case, Art. 14 section 2 of the GO ELECTRIC Regulations shall apply accordingly.

Part IX. Contact details

Questions regarding the scope of the Privacy Policy should be sent via e-mail to the following address: rodo@goelectric.pl.